The purpose is capacity, delivery, or qualification verification—not marketing.
TRUST / OPERATING BOUNDARY / VERSION 1.0Recovery infrastructure,
Recovery infrastructure,
not a calling loophole.
CapacityLine is deliberately narrower than a general-purpose voice agent. It is designed for time-sensitive supplier operations inside a documented business relationship.
NO COLD CALLSSUPPLIER OPERATIONS ONLY
THE SCOPE TEST
A live run must pass every statement.
The buyer has an existing relationship or documented authorization covering the call.
No AI output can become a purchase order, contract, or payment without review.
Opt-out, uncertainty, and missing evidence are recorded—not argued away or inferred.
DEFENSE IN DEPTH
Ten gates between an operator and a live call.
Commercial entitlement, provider coverage, recipient authority, evidence quality, and human release fail independently.
Registered customer
A signed registered-customer session is required before the live workflow can be authorized.
Active subscription
A valid private-pilot subscription is required. The registered trial cannot create live calls.
Prepaid worst-case coverage
The remaining provider balance must cover the maximum run cost and preserve the configured safety reserve.
Run and recipient ceilings
Exhausted quota or too many recipients blocks the batch independently of payment.
Operational purpose
The operator certifies that the run concerns a real supply exception—not advertising, prospecting, or a sales campaign.
Existing relationship
Every recipient must be an existing supplier or a business contact specifically authorized for this operational call.
Consent evidence
A consent or authorization reference and the operator’s identity are recorded with the launch request.
Approved unique recipients
Every number must be approved and unique. Unknown or duplicate destinations are blocked before any call begins.
AI disclosure and read-back
The assistant identifies itself, asks permission, stops on refusal, and requires a final commitment read-back.
Human decision
CapacityLine cannot place an order or form a contract. A person must approve the next procurement step.
CURRENT COMMERCIAL POSTURE
What exists now—and what does not.
CapacityLine is a founding managed pilot. We describe the product as it operates today, without borrowing enterprise claims from a future roadmap.
- Registered personalized zero-call trial
- Subscription, prepay, quota, and recipient controls
- Custom recovery brief and explicit buyer policy
- Structured commitments, read-back, and transcript evidence
- Human RFQ approval and Evidence Pack export
- One private recovery workspace
- Guided policy and supplier setup
- Configured approved-recipient ceiling
- Prepaid governed run allowance
- Operating outcome and buyer-effort review
- Independent security certifications are not yet in place
- Regional legal review remains customer-specific
- Access is provided through a managed private pilot
- ERP write-back and order placement are not enabled
- Modeled exposure is not presented as realized savings
REGIONAL RESPONSIBILITYControls assist compliance.
Controls assist compliance.
They do not replace counsel.
Calling rules vary by jurisdiction, purpose, recipient, consent basis, time, recording practice, and provider configuration. The customer remains responsible for confirming that a proposed workflow is lawful. CapacityLine refuses to market itself as “globally compliant.”
WORKFLOW REVIEW
Discuss a controlled pilot